Technical Note: Finding a Lost Serial Number

Updated: 3/15/04
Products: Table Xtra 1.0, PrintOMatic MX Xtra, PrintOMatic Xtra 1.6.5, PrintOMatic Lite Xtra 1.6.5, PrintOMatic Lite MX Xtra
Platforms: all

Lost your serial number for an Electronic Ink Xtra? Here's how to find it again:

  1. Open up an old Director project that used a registered version of the Xtra.
  2. Open the Script window (ctrl-0).
  3. Do a "find" (ctrl-f) across "All Casts", looking for the word "register". You will hopefully find a line of Lingo that looks like this:

    register Xtra "(xtra name)", "(serial number)"

This will tell you which Xtra you have registered, and what your serial number is. The Xtra name will be one of the following:

If all else fails, send us an email. Be sure to include as much information as possible: company name(s) the software might be registered under, the name of the person who registered, your city, state, zip, an original order number, etc.

To view this and other technical notes on-line, visit