TECH NOTES

Electronic Ink Technical Notes

The items below are technical notes and Frequently Asked Questions about Electronic Ink products. These notes contain answers to the most commonly asked technical and sales questions. Please review these notes before you send email to technical support.

PrintOMatic Xtra Technical Notes

	Are Serial Numbers Cross-Platform?
	Blank Output in Windows
	Can't Print an Empty Document Errors
	Customizing (and Hiding) the Print Dialogs
	Embedded Fonts and PrintOMatic
	Finding a Lost Serial Number
	High Resolution Printing
	Hosting Your Own Shockwave Package Files
	How to Print the Stage
	Linked Cast Members Don't Print
	Macintosh PHDL Resources
	Printing Bitmap Files in .GIF or .JPG Format
	Printing PDF Files
	Printing the Cast Members on the Stage
	Projectors Crash in Panther
	Script Error / Handler Not Defined / Xtra Not Found Error
	Serial Numbers & Registration
	Shockwave and Our Xtras
	Shockwave Downloaded Xtra Locations
	Text Fields Print with Incorrect Fonts
	Text Members and PrintOMatic
	Text/RTF Members Print Too Small
	Using PrintOMatic in Windows 3.1
	Using PrintOMatic With Authorware
	Why Does Preparing to Print Take So Long?

PrintOMatic Lite Xtra Technical Notes

	Are Serial Numbers Cross-Platform?
	Blank Output in Windows
	Can't Print an Empty Document Errors
	Embedded Fonts and PrintOMatic
	Finding a Lost Serial Number
	High Resolution Printing
	Hosting Your Own Shockwave Package Files
	How to Print the Stage
	Linked Cast Members Don't Print
	Macintosh PHDL Resources
	Printing Bitmap Files in .GIF or .JPG Format
	Printing PDF Files
	Projectors Crash in Panther
	Script Error / Handler Not Defined / Xtra Not Found Error
	Serial Numbers & Registration
	Shockwave and Our Xtras
	Shockwave Downloaded Xtra Locations
	Text Fields Print with Incorrect Fonts
	Text Members and PrintOMatic
	Text/RTF Members Print Too Small
	Why Does Preparing to Print Take So Long?