Technical Note: Text Fields Print with Incorrect Fonts

Updated: 4/19/04
Products: PrintOMatic Xtra 1.6.5, PrintOMatic MX Xtra, PrintOMatic Lite Xtra 1.6.5, PrintOMatic Lite MX Xtra
Platforms: Windows (all versions)

Symptom:

Text field cast members are not printing in the fonts you specified in the cast members.

Possible Causes:

1. You are using "embedded fonts" which are not installed in the user’s system. In certain situations, embedded fonts are not accessible to the OS and cannot be used for printing unless the font is also installed to the user’s operating system.

Click here to view our tech note on embedded fonts.

2. You are using Director 7, 8, MX, or MX 2004, and your cast member is not in the first internal cast. A bug in these versions of Director garbles font information for any text field that is not in the first internal cast. Moving your text field members to the first internal cast will fix the problem.

To view this and other technical notes on-line, visit http://www.printomatic.com/tech.cfm.